Agoda Booking | 16 things you should know before planning a trip

Agoda booking is a convenient option for people who love traveling. Traditionally, planning a vacation can be a taxing ordeal with flight reservations and hotel bookings, but with Agoda, you can turn these stressful moments into fun with easy travel plans.

If you are considering partnering with Agoda for your next trip, this article will answer every question that might come to mind.

What is Agoda?

Agoda is an online travel agency that also serves as a metasearch engine for vacation rentals, hotels, flights, and airport transfers. Agoda allows users to access all its features and make bookings for flights, hotels, and more using its website and mobile app.

How does Agoda booking work?

Agoda operates on an affiliate marketing business model, which means they sell services and products they don’t own. It simply acts as a middleman between the guest and the host, where the guest can explore hundreds of hotel options across the globe.

Before you make a booking through Agoda, you should create an account on the website to access several money-saving features the platform offers. Booking with Agoda is simple: enter the destination in the search bar, select your dates, and confirm the number of travelers. Hit the search button, and you will be directed to a page with plenty of options that meet your criteria.

Select the flight or hotel room that you like best and book it.

What happens after you make a booking?

Once you confirm a hotel booking, Agoda sends you a confirmation email within the next 30 minutes. This email contains your Agoda booking ID and the hotel voucher.

When you book a flight through Agoda, you receive a confirmation email within 60 minutes, but it may take up to 24 hours.

The booking ID you receive in the confirmation email is unique to specific bookings. If you cancel and rebook the same room, you will be assigned a new booking ID number. In case the email you received has Agoda no booking ID, you can always log in to your Agoda account and check your ID online.

Agoda booking Malaysia office

How can you book Agoda with Atome?

Agoda has partnered with Atome to offer its customers easy travel payment plans. Atome is a Singapore-based buy-now-pay-later company with over 6,000 partnered merchants, including Agoda. You can use Atome’s app (get the app) to divide your total booking expense into three parts.

The partnership between Agoda and Atome is the ultimate deal for people who like traveling frequently without the stress of substantial booking payments. It allows its users to enjoy flexible payment plans where the first part of their bill has to be cleared at the time of purchase, but the rest can be paid overtime without any extra charges.

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How to cancel Agoda booking

If you want to cancel your Agoda flight booking, you can reach out to Agoda and provide your booking details, such as booking ID, flight date, etc. and mention which part of the flight you want to cancel and its reason.

Agoda can offer a waiver only if the airline allows cancellations.

To cancel your hotel room booking, you can do so through the website or the app.

Can you cancel your booking due to COVID-19?

You can make changes to your bookings or cancel them altogether due to COVID-19, but you should read the policies of your bookings before doing so. This way, you’d know what to expect in terms of cancellation charges if you decide to cancel.

Since certain countries impose and modify restrictions on travel, it’s recommended that you check whether your travel destination has any restrictions before booking with Agoda.

Is Agoda booking refundable?

If you are worried about whether Agoda bookings are refundable, the answer is yes. However, you should read the cancellation and refund policy before booking a flight or hotel to avoid any unpleasant surprises.

Can you change your booking?

If there have been unexpected changes in your plan and you wonder if Agoda amend booking is an option, the answer is yes!

Agoda now provides its users a self-service option where they can make changes to their booking with ease. You can alter your travel dates and the lead guest’s name or extend and shorten your stay.

How to pay for Agoda booking

Agoda has multiple payment methods, such as e-cards, bank transfers, etc., that you can use to pay for your booking. The two most popular ones are the Unique Payment Card (UPC) and ePass. UPC is a virtual credit card, while ePass is a payment administration system.

In order to pay for your booking, simply select the booking you want to approve from your account and charge the payment.

Where to download the Agoda app?

You can download the Agoda booking app from their official website. There are two app versions available, one for Android phones and the other for iOS. You can select the one that fits your phone needs.

Agoda booking app download

Is Agoda trustworthy?

Agoda has been serving customers easy traveling solutions for many years now. Thousands of people have used Agoda for flight and hotel booking across the globe. This shows that Agoda booking is a legit site that you can trust as your traveling partner. Should you have any questions, please call at Agoda customer service team to get your problems resolved.

Agoda vs.

Agoda and have similar features; however, their business model is the main difference between them. acts as an agent, driving customers to partner hotels where they pay at check out. On the other hand, Agoda acts as the agent and merchant, which is why you need to pay at the time of booking most of the time.

Agoda vs. Expedia

Both Agoda and Expedia are popular hotel booking websites in Malaysia. Agoda allows its users to earn air miles on hotel bookings and also offers Agoda credit card promotions where they can enjoy further savings.

Expedia follows a rewards point program that allows users to earn points on almost every travel-related activity.

Get to know Atome

Headquartered in Singapore with over 6,000 partnered merchants and available in 8 markets, Atome offers its users the choice and convenience of flexible payment options for a variety of products and services. The app allows shoppers to split their purchases over three interest-free monthly payments by scanning a partner retailer’s in-store QR code or upon website checkout. By splitting their payments, Atome users will be able to better manage their budget while making quality products and services more reachable.

Agoda booking with Atome payment


Whether you prefer a Genting trip via Agoda booking or a trip to the Maldives, you can count on Agoda and Atome to make your trip hassle-free and memorable.

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